Maintenance Guide

Before You Hire a Roofing Contractor

finding the right roofing contractor is at the top of your list. Before you sign a contract with a roofing contractor, it pays to know which questions you need to ask. That way, you’re able to make a smart roofing contractor choice.

The first two that come to mind are always “how much, and how long?” You shouldn’t trust a roofing contractor who gives you far lower numbers than any other. The smart money assumes they just don’t understand what it takes – either in materials or labor time. Either that, or they plan to cut corners. Not good. Clueless and untrustworthy are equally bad.

So, how can you make sure you hire the right roofer?

Questions to Ask Before You Hire a Roofing Contractor

Ask immediately and ask often. Specific questions should yield detailed answers. Don’t be afraid to step on toes – it’s your roof, after all.

01 Pro Tip

Check your gutters for granules. High concentrations indicate your shingles are reaching the end of their life cycle.

What Will It Take to Do the Job?

You’re asking for details here. Not “about” or “something like.” As an example, if your roof has more than one layer of shingles, they all must be stripped prior to any new material being added. Also, get a commitment from your roofer that they’ll replace all the flashing and install a rubber membrane beneath the shingles at the eaves to protect against leaks from ice and piled up leaves.

02 Can You Prove You Have Insurance?

Both liability and workers compensation coverages are easily verified. Anyone can just claim they’re insured. Demand visual proof. If they truly are reputable, they’ll happily provide it. Never, ever hire a roofer who doesn’t have insurance, bond, and full license. You could end up liable in case of injury or botched work. Quality RRC is always up to date with all licensing and insurance.

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03 What Does Your Warranty Cover?

Your selected roofing contractor shouldn’t just give you a roofing material warranty. They also need to guarantee their workmanship. Don’t choose a roofer unless they offer a 1-2 year warranty. (Always make sure that the terms are included as part of the contract when it comes time to sign.)

04 Where is Your Crew Working Now?

You can always get a clear perspective on how a roofer conducts business. Simply ask them for a list of current job sites and see for yourself. Show up during working hours. Are they diligent, efficient, and keeping the site clean? A quality roofer won’t just give you an address – they’ll be glad you asked. They should be proud to show off their excellent work.

05 Who Do You Subcontract?

Subcontractors are common, especially during high-volume seasons. Nearly every roofing contractor uses them sometimes. So, really, you’re asking if the subcontractors provide their own insurance and licensing. This is necessary to protect both you and the contractor. And, as much sense as it makes, you can’t assume that an experienced foreman will be present when subcontractors are working. Ask.

06 Do You Have Testimonials?

References are great. Testimonials are better. Actually call them. Email works, too. A customer’s great (or subpar) experience can give you more insight than a discussion with the roofing contractor. Find out if the roof was done on time and on budget, if the contractor was polite, and how responsive they were.

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07 How Will You Protect My Property?

Since you’re paying, you don’t have to clean up. That’s common sense, right? Check to confirm that the contractor always catches debris with tarps and hauls it away themselves. Ask them if they go over the lawn and garden with a powerful magnet to snag any loose nails. If cleanup isn’t part of the estimate, ask the contractor to add it for free.