Quality RRC | Our Team

CERTIFIED, EXPERIENCED, FRIENDLY AND READY TO SERVE

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01 / Our People

Rick Norvil

Rick Norvil

CEO
I’ve been in the roofing industry for over 30 years. What I value the most at Quality RRC are the...
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William Benson

William Benson

President
I have been in the roofing industry for over 20 years. I always like coming in to work because of...
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Matt Benson

Matt Benson

Senior Project Manager
I have been in the roofing industry for 18 years. I appreciate the atmosphere at our company, both in the...
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Vickie Barham

Vickie Barham

Production Manager
I have 33 years roofing industry experience. What I enjoy about Quality RRC is the work atmosphere and helping customers...
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Lena Veasey

Lena Veasey

I’ve been in the roofing industry since 1995 and with Quality RRC since March 2012. It’s hard to pick just...
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Wesley Marshall

Wesley Marshall

Sales & Training Manager
I have been in the roofing and insurance adjusting industry since 1998. I have 10 years of experience with roof...
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Chris Lawson

Chris Lawson

Sales Specialist/Project Coordinator
After 15 years in the transportation industry, I made the move into roofing and construction as a salesman at Quality...
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Chris Allen

Chris Allen

Director of Mitigation Operations | TPA Claim Coordinator
Chris Allen serves as the Director of Mitigation Operations and TPA Claim Coordinator at Quality RRC, where he leads emergency...
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Paul Anderson

Paul Anderson

Sales Specialist / Project Coordinator
Taylor Benson

Taylor Benson

Hi, I’m Taylor! I started working at QualityRRC straight out of high school and have loved being part of the...
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Leon Weisharr

Leon Weisharr

Sales Support Representative (SSR)
I’ve been in the construction industry for 30 years. What I enjoy the most about working at Quality RRC is...
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Tim Westbrooks

Tim Westbrooks

Sales Specialist/Project Coordinator
Kayce Grossman

Kayce Grossman

Certified Roof Inspector
I am a Nashville native and began Inspecting roofs in February of 2024 and can honestly say, it’s the families...
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Certification and Memberships

From Our Customers

The People Behind the Work Make the Difference

Customers across Middle Tennessee describe the people they worked with—from first inspection and clear guidance to the finished job.

Teamwork & Cleanup

Amy appreciated Kayce’s knowledge and the flexibility around scheduling her new roof. After checking her home camera while at work, she was impressed by how well the installation crew worked together and how thoroughly they cleaned up.

Guidance Without Pressure

After ice-storm damage, Rebecca said Kayce took time to explain roofing options without rushing decisions. The team also accommodated an additional chimney request, and she was pleased with the quality and speed of the work.

Project Management

Kelly credited Chris Lawson with guiding her through the roof replacement process, including insurance-related questions. She also complimented the installers for being courteous, working efficiently, and producing a result she loved.

Straightforward Assessments

Melanie contacted Quality RRC about roofing concerns raised by a home inspector. She said Chris and Jordan responded promptly, explained their assessment clearly, and gave advice that felt practical and honest.

Whole-Team Collaboration

Hannah praised Chris, Jordan, Noel, the crews, and the office staff during a multi-part exterior project. She valued their explanations and attention to detail, and was delighted with the completed siding, roof, and gutters.

Reliable Repair & Follow-Through

For a detached-garage roof repair, Leslie appreciated Chris’s quick visit and clear written estimate. She said Chris and Jordon completed the agreed work at the quoted price and left the area exceptionally clean.

These are condensed, editorial summaries of published customer reviews, not verbatim quotations. Follow each source link to read the original feedback.

WHY HOMEOWNERS CHOOSE QUALITY RRC

Roofing Expertise You Can Trust. Service You Can Count On.

Choosing a roofing contractor is about more than finding someone to install shingles. You want an honest assessment, experienced professionals, clear communication, and confidence that your home is in good hands. That's what Quality RRC works to deliver throughout Nashville and Middle Tennessee.

Honest Inspections. The Right Solution.

Not every roofing problem requires a new roof. We inspect the condition of your roofing system, explain what we find, and help you understand your options. If a targeted repair is appropriate, we'll recommend it rather than automatically pushing a replacement. Learn about our roof inspections .

Experienced Roofing Professionals

Quality RRC has served Middle Tennessee since 2007, with more than 50 years of combined roofing experience across the team. That experience helps us evaluate roof leaks, storm damage, aging shingles, and installation concerns so homeowners can make informed decisions.

Skilled Installation & Quality Materials

A roof's performance depends on both the materials and how they're installed. Quality RRC holds CertainTeed and GAF manufacturer credentials and offers roofing options suited to your home's condition, appearance, and budget. Explore roof replacement options .

Clear Communication & Personal Attention

As a locally operated, family-owned roofing company, we understand how important your home is. Our goal is to respond to your questions, explain the proposed work, and keep you informed throughout your roofing project. You'll know what we're recommending and why.

Storm Damage & Insurance Assistance

Wind and hail damage can be difficult to evaluate. Our team can inspect the affected roofing areas, document visible damage, and help you understand the proposed repairs. We also have experience coordinating roofing work with insurance-related projects. Your insurer determines coverage and claim payments.

Workmanship Protection & Proven Reputation

Quality RRC advertises a 20-year workmanship warranty for qualifying full roof replacements, subject to the written warranty terms. We're also proud of our customer feedback and longstanding BBB record. Read what homeowners say about us .

Need an Honest Assessment of Your Roof?

Whether you're dealing with a leak, possible storm damage, or an aging roof, start with a professional inspection and a clear explanation of your options.

Request a Free Roof Inspection

Our Service Areas

Roofing Across Middle Tennessee

From our home base in Mt. Juliet, our crews serve homeowners across Nashville and the surrounding Middle Tennessee counties. Find your community below.

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Serving Nashville and the surrounding Middle Tennessee counties.

Ready To Get Your Free Inspection and Quote?

Whether it’s a routine inspection or a full-scale restoration, start your project with Nashville’s most trusted elite team.

Frequently Asked Questions

Are your roofing crew members background-checked and trained?

Yes. At Quality RRC, every team member undergoes a thorough background check and receives ongoing safety and technical training to ensure the highest standards of workmanship and professionalism.

Absolutely. We assign a specific Sales Specialist or Project Coordinator to every project to oversee the crew, manage the timeline, and act as your primary point of contact.
Yes, our entire crew is fully covered by comprehensive liability and workers’ compensation insurance to protect both our workers and your property.